Privacy Policy

Effective Date: 2025

Load In Limited (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://loadindelivery.co.uk, use our services, or otherwise interact with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

Personal Data: We may collect the following personal information:

  • Full name

  • Contact information (email, phone number, address)

  • Payment details (if applicable)

  • Delivery information (including parcel details and recipient information)

Automatically Collected Data: We collect certain information automatically when you visit our website:

  • IP address

  • Browser type and version

  • Operating system

  • Browsing behavior on our site (pages viewed, time spent, etc.)

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders.

  • To communicate with you regarding services, updates, or promotions.

  • To analyze website performance and improve our services.

  • To ensure compliance with legal obligations and resolve disputes.

  • To personalize user experiences and enhance customer support.

3. Sharing Your Information

We may share your information with:

  • Third-party service providers (e.g., logistics partners, payment processors) to fulfill our services.

  • Legal authorities if required by law.

  • Marketing partners for promotional activities (only with your consent).

  • Analytics platforms (e.g., Google Analytics) for website optimization.

We never sell your personal information to third parties.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Request deletion of your personal data (subject to legal limitations).

  • Withdraw consent for data processing at any time.

  • Lodge a complaint with a relevant data protection authority.

To exercise these rights, contact us at: loadindelivery@gmail.com

6. Cookies

We use cookies to:

  • Enhance website functionality.

  • Analyze visitor behavior.

  • Provide targeted advertisements.

You can manage your cookie preferences through your browser settings.

7. Security

We implement security measures to protect your information. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this page periodically for updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

wp_footer();