Terms & Conditions

Effective Date: 2025

These Terms and Conditions govern your use of Load In Limited services and website. By using our services, you agree to these terms. If you do not agree, please refrain from using our services or website.

1. Services Provided

We offer logistics and courier services, including but not limited to:

  • Same-day and next-day deliveries.

  • Long-distance haulage.

  • Parcel and pallet transportation.

All services are subject to availability and applicable fees.

2. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information for orders.

  • Ensure that shipments comply with all applicable laws and regulations.

  • Notify us immediately of any issues with your shipment.

3. Pricing and Payment

  • Prices are calculated based on distance, vehicle type, and delivery requirements.

  • Payment is required before services are rendered unless otherwise agreed.

  • All fees are non-refundable unless otherwise stated in our refund policy.

4. Limitation of Liability

We are not liable for:

  • Delays or failures caused by factors beyond our control (e.g., weather, strikes).

  • Loss or damage caused by incorrect or incomplete shipment information.

  • Items prohibited by law.

Our maximum liability is limited to the value of the shipment or the cost of the service, whichever is lower.

5. Prohibited Items

You may not ship:

  • Illegal goods.

  • Hazardous materials (without prior approval).

  • Perishable items (unless agreed upon).

6. Privacy

Your use of our services is subject to our Privacy Policy, which explains how we handle your personal data.

7. Intellectual Property

All content on our website, including logos, text, and images, is our intellectual property. You may not reproduce or distribute our content without prior written consent.

8. Dispute Resolution

In case of disputes:

  • Contact us directly to resolve issues amicably.

  • If unresolved, disputes will be governed by UK law.

9. Changes to Terms

We reserve the right to update these terms at any time. Changes will be effective immediately upon posting on our website.

Contact Us

For questions about these Terms and Conditions, contact us:

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